by Peter Checkland
Published by: John Wiley, 1999
[originally published 1981]
ISBN 0471986062 (paper)
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Checkland is the founding father of soft systems methodology, and this book, along with his Soft Systems Methodology (which see for further discussion of SSM) is the primary source. It has been referenced in countless papers and has served as the bedrock of a thousand consultancy reports over the past quarter-century.
© Ian Alexander, 2004